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Community management

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Stuff about community management

How to evaluate the success of a community

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"As champions of human interaction, community managers are looked upon as the people who enable online relationships and the date-miners who are able to shepherd insights to the forefront of the business so they can act on the information." - Vanessa DiMauro #quote #cmgr

How to evaluate the success of a community

Crisis management: a topic map

content management and curation: a topic map