Sara Traversari

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Sara Traversari
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Design Thinking 101: Customer Journey Mapping

This is "Design Thinking Customer Journey Mapping" by Peer Insight on Vimeo, the home for high quality videos and the people who love them.

A Step-by-Step Guide to Creating Effective User Journey Maps 6

A Step-by-Step Guide to Creating Effective User Journey Maps: time to make a game plan. Primary issues: we are wayyyy too broad right now. Personal mobility can be literally anything. We need to reduce it, fast.