Learn How to Give the Best Back Massage Ever - Short and simple video shows main techniques for massaging away lower back tension. Kevin will be happy to know I'm working to improve my massage techniques.
19 Ways to Make Use of Baby Shampoo Outside of the Bathtub
Power Questions: Build Relationships, Win New Business, and Influence Others by Andrew Sobel, Jerold Panas. This book highlights over 200 questions that can be leveraged to help guide conversations to value added outcomes. A highly recommended read.