Digital Customer Experience Journey

Useful insights by Neosperience on Digital Customer Experience, Inbound Marketing, SEO and Digital Transformation.
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One of the fastest ways to learn what is going on in the tech world is to read Mary Meeker’s The 2016 Internet Trends Report.

One of the fastest ways to learn what is going on in the tech world is to read Mary Meeker’s The 2016 Internet Trends Report.

It is always a good day when a new customer buys your product for the first time. It is even better, however, when that random customer becomes a loyal, faithful brand advocate.

It is always a good day when a new customer buys your product for the first time. It is even better, however, when that random customer becomes a loyal, faithful brand advocate.

“2016 will be the year of conversational commerce.” (Chris Messina)

“2016 will be the year of conversational commerce.” (Chris Messina)

Mobile commerce already makes up 34% of all e-commerce transactions around the world, and it is destined to disrupt the retail industry. How are you going to keep up?

Mobile commerce already makes up 34% of all e-commerce transactions around the world, and it is destined to disrupt the retail industry. How are you going to keep up?

In less than two weeks, the brand-new mobile game of the Nintendo franchise has gone from an experiment to a social phenomenon, to a business case.

In less than two weeks, the brand-new mobile game of the Nintendo franchise has gone from an experiment to a social phenomenon, to a business case.

Find useful insights through the pages of these five books every digital marketer should read.

Find useful insights through the pages of these five books every digital marketer should read.

Mobile technology is disrupting the retail industry, and we are facing the rise of mobile shopping. How do you respond to this evolution?

Mobile technology is disrupting the retail industry, and we are facing the rise of mobile shopping. How do you respond to this evolution?

Since the smartphone has become the privileged companion of our private and professional life, mobile business apps represent the essential compendium to stay connected 24/7 with what matters most: your brand and your customers.

Since the smartphone has become the privileged companion of our private and professional life, mobile business apps represent the essential compendium to stay connected 24/7 with what matters most: your brand and your customers.

They definitely are the living proof of the digital transformation, that has changed the way we live, communicate, search and make purchases. How can you engage and monetize millennials?

They definitely are the living proof of the digital transformation, that has changed the way we live, communicate, search and make purchases. How can you engage and monetize millennials?

Is Google AMP the next revolution for mobile marketing?

Is Google AMP the next revolution for mobile marketing?

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