francesca maina

francesca maina

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simple customer journey map - Google Search

Customer Emotions Map - Eva is moving to Amsterdam. Needs phone, Internet and TV. Shows her emotions through the journey: Customer Emotions Map - Eva is moving to Amsterdam. Needs phone, Internet and TV.

Customer Experience Map

Customer journey map travel agency Customer Journey Maps: How Experience Mapping Reveals Invaluable Insights Customer journey mapping inspires creative problem solving and helps guide strategic and investment decisions.

Persona Grid | understand needs of audience and narrow your focus using two techniques: observation and interpretation

The Lean Brand Stack is a set of tools to startups iterate quickly, learn as much as they can, and build passionate relationships with their audience. The stack includes four tools for you to use for Lean Brand development: the Persona Grid, the Minimum V

19424234_1586118401418522_3837401612372583097_n.jpg (675×960)

19424234_1586118401418522_3837401612372583097_n.jpg (675×960)

It goes without saying, when most of us consider the future of our businesses, the market our business resides in, and the strategies therein, we immediately zero in on tech trends and competition.…

It goes without saying, when most of us consider the future of our businesses, the market our business resides in, and the strategies therein, we immediately zero in on tech trends and competition.

Business Model Canvas for User Experience - We Love Lean by Spook Studio

The Business Model Canvas is the tool of choice for a business dashboard. It very much appeals to the business guy in me. It irks the UX part of my brain.