Service Innovation: How to Go from Customer Needs to Brea... https://www.amazon.it/dp/007171300X/ref=cm_sw_r_pi_dp_x_Lt48xbQMJPSSV

Service Innovation: How to Go from Customer Needs to Breakthrough Services: Lance Bettencourt

From Products to Services: Insight and Experience from Companies which Have Embraced the Service Economy: Amazon.it: Laurie Young: Libri in altre lingue

From Products to Services: Insight and Experience from Companies which Have Embraced the Service Economy: Amazon.it: Laurie Young: Libri in altre lingue

Strategic Design Thinking: Innovation in Products, Servic... https://www.amazon.com/dp/1628924705/ref=cm_sw_r_pi_dp_x_iD48xb23V1VP4

Who can design? For too long, that question has highlighted the supposed division between right-brain dominant creative types and left-brain dominant analytical types. Such a division is not practical.

This is Service Design Thinking: Basics-Tools-Cases eBook: Mark Stickdorn, Marc Stickdorn, Jakob Schneider, Schneider Jakob: Amazon.it: Libri in altre lingue

This is service thinking_M. Stickdorn,M.

Service Design: From Insight to Implementation: Amazon.it: Andy Polaine, Lavrans Løvlie, Ben Reason: Libri in altre lingue

Immagine: Service Design: From Insight to Implementation: Andy Polaine,Lavrans Løvlie,Ben Reason

Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions: Amazon.it: Bella Martin, Bruce Hanington: Libri in altre lingue

Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions Bruce Hanington, Bella Martin: 0080665008061

The Handbook of Service Innovation di Renu Agarwal https://www.amazon.it/dp/1447165896/ref=cm_sw_r_pi_dp_x_Ns48xbE47BX1C

The Handbook of Service Innovation di Renu Agarwal https://www.amazon.it/dp/1447165896/ref=cm_sw_r_pi_dp_x_Ns48xbE47BX1C

Creative Research: The Theory and Practice of Research fo... https://www.amazon.it/dp/2940411085/ref=cm_sw_r_pi_dp_x_qv48xbHMZRWK5

Creative Research: The Theory and Practice of Research for the Creative Industries (Required Reading Range), a book by Hilary Collins

The Service Innovation Handbook: Action-oriented Creative... https://www.amazon.it/dp/9063693532/ref=cm_sw_r_pi_dp_x_Qz48xb7S3FB1Z

The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations by Lucy Kimbell

Design Thinking: Integrating Innovation, Customer Experie... https://www.amazon.it/dp/1581156685/ref=cm_sw_r_pi_dp_x_rA48xbXBYTXEW

Design Thinking: Integrating Innovation, Customer Experience, and Brand Value, Thomas Lockwood, Textbooks - Barnes & Noble

The Design of Business: Why Design Thinking is the Next C... https://www.amazon.com/dp/1422177807/ref=cm_sw_r_pi_dp_x_vB48xb9H8J63N

The Design of Business: Why Design Thinking is the Next Competitive Advantage, Roger Martin

The Design Way: Intentional Change in an Unpredictable Wo... https://www.amazon.it/dp/0262526700/ref=cm_sw_r_pi_dp_x_VC48xbGAG2H34

The Design Way: Intentional Change in an Unpredictable World, Second Edition by Howard G. Nelson and Erik Stolterman

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