Client experience

Your client experience begins as soon someone has that initial first impression of you. It is how you make potential and booked clients feel.

Take a look inside my proven client onboarding process and the key components for onboarding a client as a service provider regardless of your industry that keeps you protected, keeps your client delighted, and keeps the back-and-forth email exchange to a minimum. Uh, yes, please!

Understanding the four phases of the customer journey will help you understand your client better and provide the best possible brand experience. | four phases of the customer journey | Witt and Company | #wittandcompany #brandexperience #idealcustomer #targetaudience

How you can create a VIP client experience for your clients and why it’s so important. Entrepreneurship tips, running an online business, female entrepreneurs, solopreneurs, tips for business owners

Should you or shouldn’t you list your prices on your website? Lately, I’ve gotten a lot of questions from clients and other creatives about creating systems, automations, and whether or not to include things like pricing on their websites. So today, I’m going to share everything I know about it thus far! When working through […]

When done right, your client experience should be designed to be strategic and help you sell your services. The process I talk about day in and day out is a strategic client experience process for interior designers and wedding planners who want their clients to enjoy a luxury experience.

The way we serve our clients creates an overall experience for them, AND it makes your life easier! Plus, a memorable client experience creates a positive association that makes it easy for your clients to go sing your praises to everyone they know. But a legendary client experience can't happen overnight—it takes intentionality to elevate your processes and systems to royalty status. On the blog, I’m sharing 3 steps you can take TODAY to elevate your client experience! | b is for bonnie…

Feb 25, 2023 - There’s a distinct difference when marketing and selling premium goods vs. mass market goods. Coming from the corporate world of luxury goods this has always been at the top of my mind. Now as a coach and agency owner, most of my clients would identify themselves as a premium or luxury brand. BUT what does […]

Are you a wedding planner or wedding photographer wondering how to get wedding clients when you're just starting out? Inside this article, I'm giving you three quick tips to jumpstart your inquiries!