9 Deadly Customer Service Phrases to Avoid (& What to Say Instead) [Infographic]
How to Be a Good Receptionist: The Top 12 Tips
This little guide will introduce you to 12 tips on how to be a good receptionist, expertly deal with your duties and win…
For Beginners: Receptionist Tips I | Administrative Arts
Be a Good Receptionist
Image titled Be a Good Receptionist Step 2
Dealing with angry customers is a (sometimes daily) reality for those working in the retail and customer service industries. Whether it’s in person or over the phone, a customer reacting harshly ca…
25 Skills for Excellent Customer Service
As a personal or administrative assistant, yours is one of the most important (and undervalued) components of a successful operation. And don't forget, your role can be an important stepping stone to better opportunities.
13 Receptionist Interview Questions
Receptionist Interview Questions
21 Struggles Only Receptionists Understand
Possibly a repin, but hilarious Thank god I'm not just somebody's assistant/receptionist/PA - I personally can't think of a less satisfying job!