Service Approach- When the salesperson asks the customer if he or she needs assistance. (Chap. 12)
"To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity." Douglas Adams
Your most unhappy customers are your greatest source of learning.
Dont Deliver a Product - Deliver an Experience. Thats why we LOVE social media! #socialally #gainanally
Customer Service Week quote More
You do not need permission from a boss to make a customer feel great.
My previous work experience and training at AutoZone and Mr. Hero's Subs has taught me how to provide exceptional customer service by identifying clients needs and concerns.
35 Inspiring Customer Service Quotes from Leaders (Inforgraphic): http://www.providesupport.com/blog/35-inspiring-customer-service-quotes-from-leaders/ #customerservice #quotes
Customer service excellence has always been and will always be one of the critical competitive advantages for any business. Here are 40 quotes supporting this premise.
"It takes months to find a customer and only seconds to lose one!" Be honest, authentic and trustworthy in your business actions to keep your customers.