"I step back, take her glasses off and give them a polish with my shirt. She looks up at me with misty eyes. I replace the glasses and give her long, silver braid a gentle tug to make sure she hears what I’m about to say. 'Nora’s fine, Mom. We just need to look in the right place.' She inhales a single, deep breath, and nods. Her tears are always short-lived, dismissed as quickly as they appear."